Privacy Policy

JETFLIX M&E Import and Export (GuangZhou) Co., Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information from users of our website and services, which include:

Personal Information: This includes information such as your name, email address, shipping address, billing address, phone number, and payment information. We collect this information when you place an order, contact us, or subscribe to our newsletter.
Non-Personal Information: We may collect information related to your use of our website, such as your IP address, browser type, operating system, device information, pages visited, and time spent on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process your orders, confirm purchases, and communicate order status updates.
Customer Service: To respond to your inquiries, process returns and exchanges, and provide customer support.
Improvement of Services: To analyze user behavior, improve our website and services, and enhance your shopping experience.
Marketing: We may send promotional emails, newsletters, or offers related to our products and services. You can opt-out of receiving marketing communications at any time.
Legal Compliance: We may use your information to comply with legal obligations or respond to legal requests.

3. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us with business operations, such as payment processing, order fulfillment, and customer support.
Legal Requirements: We may disclose your information when required by law, or in response to legal requests from authorities, such as in the case of a subpoena or court order.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect usage data. Cookies help us remember your preferences and improve your browsing experience. You can disable cookies in your browser settings, but please note that this may affect your ability to use some features of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your personal information, we will delete or anonymize it.

7. Your Rights and Choices

You have the right to access, correct, update, or delete your personal information. You may also withdraw consent for us to process your personal data at any time by contacting us. Additionally, you can unsubscribe from our marketing communications by clicking the “unsubscribe” link in any email or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or other external services. We are not responsible for the privacy practices of these third-party sites. Please review the privacy policies of those websites before providing any personal information.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: Krystal@jetflix.cc
Phone: +86-17701930176
WhatsApp: +86-13922398912
Address:
JETFLIX M&E Import and Export (GuangZhou) Co., Ltd.
Room 101, Building 3, No. 386 Caixin Road,
Lanhe Town, Nansha District, Guangzhou City
(Location: Room 402)