Introduction

Welcome to JETFLIX M&E Import and Export (GuangZhou) Co., Ltd. By accessing or using our website and services, you agree to comply with the following terms and conditions. If you do not agree to these terms, please refrain from using our services.

1. General Conditions

• Services Provided: JETFLIX M&E Import and Export (GuangZhou) Co., Ltd. specializes in machinery and equipment import/export services.

• Age Requirement: You must be at least 18 years old to access our website and make purchases.

2. Products and Services

• Product Availability: All products and services listed on our website are subject to availability. We reserve the right to limit the quantity of products and services provided.

• Pricing and Payment: Prices for products are listed in USD or other applicable currencies. Payments must be made through authorized methods, including credit cards, wire transfers, or PayPal. All payments must be completed before processing any orders.

• Accuracy of Information: We strive to ensure the accuracy of the information provided, but we do not guarantee the accuracy, completeness, or timeliness of product descriptions or specifications.

3. Shipping and Delivery

• Shipping: We provide worldwide shipping. Delivery times will vary based on your location and the shipping method chosen. Shipping costs are calculated at checkout.

• Customs & Import Fees: For international orders, the customer is responsible for any customs duties or taxes that may apply in their country.

• Order Tracking: We provide order tracking information. Once your order is shipped, you will receive tracking details to monitor your shipment.

4. Returns and Refunds

• Returns: Returns are accepted within 30 days of receiving the product. The item must be unused, in its original packaging, and in resellable condition.

• Refund Process: Once the return is received and inspected, a refund will be issued to the original payment method within 14 business days.

• Non-returnable Items: Certain items, such as custom-made or personalized products, cannot be returned.

5. Warranty

• Manufacturer Warranty: All machinery and equipment come with a manufacturer warranty, which covers defects in material and workmanship. Warranty details are provided with each product.

• Exclusions: The warranty does not cover damage caused by improper use, accidents, or unauthorized repairs.

6. Privacy and Data Protection

• Data Collection: We collect personal information (name, address, email, payment details) when you place an order, subscribe to our newsletter, or request further information.

• Data Use: The information collected is used to process your orders, improve customer service, and communicate updates regarding your purchase.

• Data Security: We implement reasonable security measures to protect your personal information.

7. Limitation of Liability

JETFLIX M&E Import and Export (GuangZhou) Co., Ltd. is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services, including but not limited to product defects, loss of data, or financial loss.

8. Intellectual Property

All content, logos, trademarks, designs, and images on the website are the property of JETFLIX M&E Import and Export (GuangZhou) Co., Ltd. or our licensors and are protected by copyright laws. You may not use, copy, modify, or distribute any content without prior written consent from JETFLIX M&E Import and Export (GuangZhou) Co., Ltd.

9. Termination

We reserve the right to terminate or suspend your access to the website or services for any violation of these terms or for any unlawful activity, at our discretion.

10. Governing Law

These terms and conditions are governed by the laws of the People’s Republic of China. Any disputes will be subject to the exclusive jurisdiction of the courts located in Guangzhou, China.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page, and the revised terms will take effect immediately upon posting.

12. Contact Information

For any questions or concerns regarding our terms of service, please contact us at:

• Email: Krystal@jetflix.cc

• Phone: +86-17701930176

• WhatsApp: +86-13922398912

• Address:
  JETFLIX M&E Import and Export (GuangZhou) Co., Ltd.
  Room 101, Building 3, No. 386 Caixin Road,
  Lanhe Town, Nansha District, Guangzhou City
  (Location: Room 402)